Contact us – fromthaiexport.com

from thai export

ABOUT US

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Specific Product Request (Off-Catalog)

Tell us about the specific product you’re looking for, even if it’s not listed on our website. We’ll leverage our extensive network to source it for you.

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Solution

Step 1: Your Product Request

Tell us what you need. Whether you've seen a product on our website's catalog or require us to source a specific item especially for you (even if it's off-catalog), simply share your product specifications and desired quantity.

Step 2: Expert Sourcing & Quote

We find the best factories & provide a clear quote. Our team identifies ideal Thai manufacturers and presents a comprehensive proposal.

Step 3: Quality Control & Production Oversight

We ensure quality under our brand. We rigorously check product quality and manage production to your standards, all in the name of "From Thai Export."

Step 4: Global Export (FOB) & Delivery Prep

We prepare for export, ensuring FOB terms. We handle all necessary documentation and logistics to get your products safely to the designated port for loading, ready for your international carrier.

FAQs

What is From Thai Export?

We are a professional Thai export agency that sources, quality-controls, and manages the export (FOB) of products from Thai factories, delivering them to international clients under our own brand.

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Can I order products not on your website?

Yes, absolutely. We specialize in sourcing both catalog items and custom, off-catalog products to perfectly match your specific needs.

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How do you ensure product quality?

We conduct rigorous, multi-stage Quality Control (QC) throughout the production process, including pre-production, in-process, and final inspections, all managed under the “From Thai Export” brand.

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What are your payment terms?

Typically, a 30-50% deposit is required to start production, with the balance due after final QC and before FOB shipment.

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What does "FOB" shipping mean for my order?

FOB (Free On Board) means we cover all costs and risks until your goods are safely loaded onto your nominated vessel at the designated port in Thailand. Your responsibility begins from that point.

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What is the typical timeline for an order?

Quotes take 3-7 days. Production usually takes 3-8 weeks, followed by 3-7 days for local logistics and export documentation before FOB loading. Timelines will be detailed in your quote.

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How do you select factories?

We meticulously vet factories based on production capability, quality standards, and reliability to ensure they meet your exact requirements.

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What if there's an issue with my order?

Our team acts as your dedicated on-ground representative, promptly coordinating with the factory to resolve any issues and protect your interests.

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Why choose From Thai Export over direct factory contact?

We eliminate the complexities and risks of direct sourcing by providing expert vetting, consistent QC, consolidated communication, and streamlined FOB export management, saving you time and resources.

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Are there Minimum Order Quantity (MOQ) requirements?

MOQs vary by product and factory. We will clearly state any applicable minimums in your custom quotation.

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